Terms and
Conditions of Sale:
GMI
thanks you for your business!
Global Medical Instrumentation (GMI) shall have no liability for any
loss, damage, or injury resulting from buyers or third parties
negligence, lack of training, use or misuse, or misapplication of the
goods or item(s) furnished. In no event shall GMI be liable for any
consequential damages of any nature whatsoever or any loss of income or
profits. Buyer agrees to indemnify, defend, and hold harmless GMI and
its employees from any claims, damages and actions of any kind or nature
arising from or caused by the use or misuse of any material(s) or item(s)
furnished. GMI only warrants supplied item(s) specifications to be
defect free for warranty period. GMI shall not be liable in any way
shape or form for any default in the performance of any obligation
contained in, or related to, this contract, to the extent that
performance is affected by any cause or causes beyond the control of
GMI, including but not limited to acts or forces of nature, any law,
rule, regulation of or any act or request of any government authority or
agency, failure of any contractor or supplier, manufacturer or
distributor product recall, carrier or transporter of goods or item(s)
supplied, fire, storm, explosion, accidents, labor dispute, labor or
material shortage, and/or delays in transportation. A purchase order
corresponding to a faxed, mailed, or emailed official GMI quotation or
pricing proposal constitutes the agreement for/with GMI to provide items
quoted and for purchasing entity to receive/accept said items. You may
select your own carrier. If you do not specify shipping/carrier
arrangements GMI will select a reputable carrier for you. GMI ships FOB
origin. In FOB freight on board (FOB) origin or freight on board basing
point contracts, title transfers at time and place of shipment. FOB
means Freight On Board. Purchasing FOB origin means
responsibility of seller stops when the ‘goods’ are delivered to the
transporting company at / from our shipping point, warehouse, or service
center. GMI will either PrePay (for transportation)-and-Add (PPA) to
your invoice or we use your transporting company (using your account
number or your Visa, etc). You the buyer also decide if you want to
purchase loss/damage insurance or not to insure. Should damage or loss
occur during transport, it is between you (the buyer) and the
transportation company to settle. GMI will co-operate with you and the
carrier to the best of our ability. We strongly recommend that the
buyer obtain adequate ‘coverage’ for any potential Loss and / or Damage
to transported items purchased from GMI. GMI reserves the right to not
fill an order in part or in its entirety for any reason whatsoever
including but not limited to item(s) not consistent with minimum GMI
quality standards, prior sale, failure of supplier, etc. These terms and
conditions constitute the entire agreement between the parties and no
other promises or agreements shall be of any force or effect unless
otherwise put in writing and signed by both parties. These terms and
conditions may be amended at any time. Upon acceptance or receipt of
purchased or received item(s) these terms shall be binding upon and
shall accrue to the benefits of the parties hereto and their respective
assigns and successors in interest, provided, however, that neither
party may assign this agreement, or any of its interest herein, without
the prior written consent of either party. GMI makes no assumptions as
to the previous use of any equipment, supplies, or items sold and makes
no statements or guarantees as to its safety, appearance or prior use
and warrants only its specifications for the period specified on
accepted quotation or offer starting on delivery date of goods/items to
buyer. If item(s) purchased or received is used as part of a system
(with item(s), componentry, or accessories not supplied by GMI) GMI does
not warrant system or combined specifications of said system nor does
GMI warranty purchased or received item(s) and its operation within this
system or systems possible deleterious effects on purchased or received
item(s) or operator(s) while within or separate from said system. If
goods or item(s) furnished are used in a process or in production, GMI
shall have no liability for either process or product. GMI warrants parts and labor during the first 30 days of the warranty period and warrants parts only (repair or exchange
replacement) for the remainder of the warranty unless stated otherwise
in original quotation or pricing proposal. Overseas sales warranty is PARTS EXCHANGE only: 1. customer requests / receives RMA #
for return after filling out GMI service web-form, 2. customer ships (at
his/her expense) defective item(s) or part(s) from supplied item WITH
RMA#, 3. GMI verifies authenticity of (GMI supplied) returned item(s),
and will then supply replacements or repair defect.
Should shipment of item(s) (domestic sales) back to GMI be
required during warranty, customer will be liable for all shipping
and packaging charges after the first 30 days of warranty.
Warranty assumes normal and routine use of the item(s) supplied.
Modification, alteration, accessorization and/or customer servicing of
item(s) supplied voids warranty. Any GMI installed item(s) /
system(s) physically moved / relocated from original install site /
location by the customer voids warranty, therefore, GMI must be
enlisted to move / relocate any purchased item(s) / system(s) for
warranty to remain in effect and valid. Misuse or use of item(s)
provided or use by inadequately trained personnel or use outside
original manufacturer intent for use/operation voids warranty. GMI only
warrants purchased or received item(s) specifications during warranty
period. Warranty period begins upon shipping date from GMI and is for a period of consecutive days of stated duration of warranty
period on the accepted quote / pricing proposal (warranty period does
not restart after resolution of in-warranty warranty call). Your
warranty is only valid if you have paid your invoice. If your invoice
is over 30 days old warranty work WILL NOT be performed until your
invoice is paid in full. Should there be visible shipping damage to
packaging or concealed shipping damage to item(s) supplied, buyer must
communicate such damage to delivering entity or carrier upon receipt
first and to GMI same day (no exceptions) item is
accepted / signed for. Failure to do so voids warranty. Should
there be a in-warranty service call with service work performed the
warranty duration does not re-start upon resolution (completion of
service work performed) of the in-warranty service work performed.
Customer decision to involve / procure third party or OEM service other
than GMI to resolve in-warranty instrument failure or defect without
first placing a service call with GMI or GMI pre-approved service
entity voids warranty. Warranty resolution may involve GMI field service personnel, GMI certified service affiliates,
return of item(s) to a GMI service location for ‘depot’ repair or any
combination of the above. Warranty resolution may involve
billable charges to you that include parts, or labor, and/or travel
charges or any combination thereof. A requested service visit during
warranty finding no problem with instrumentation will result in a
service charge for time and travel and expenses. Extended warranties
may be available at time of purchase and may be offered after shipment
of purchased goods at discretion of GMI. All extended warranties or
service maintenance agreements must be prepaid to be valid and honored.
Inability of GMI to complete extended warranty may result in refund of
unused warranty on a prorated basis. Warranty for HPLC, chromatography
instrumentation (systems), synthesizers, sequencers- does not include
pistons, seals, check valves, injectors, valves, reactor vessels, or
lamps/sources, consumable parts, nor does it cover any flow path
components (hardware seen by solvent, carrier gases, or sample) but
covers non-flow path surfaces & components only. You may elect to
purchase extra coverage for these items via a service maintenance
agreement product. Vacuum pumps warranted for 30 days maximum.
Centrifuge rotor mishaps void warranty and are not covered by any GMI
warranty. Connection to electrical supply source other than what
supplied instrumentation was originally configured for by original
manufacturer voids warranty. Installation not conforming to original
manufacturer’s guidelines voids warranty unless GMI pre-approved. Any
use by inadequately trained or untrained operators voids warranty.
Subsequent use of instrumentation after defect or malfunction is
detected voids warranty. Substandard electrical supply damaging supplied
instrumentation voids warranty. In event of need to return part or all
of an order for warranty work or for any reason, return of part or all
of received items cannot occur without GMI approval and a GMI return material authorization form (RMA) or a returned material
authorization number. Return of said items MUST occur in original packaging! A purchase order corresponding to a faxed,
mailed, or emailed official GMI quotation or pricing proposal
constitutes the agreement for/with GMI to provide items quoted and for
purchasing entity to receive/accept said items. Cancelled orders,
shipped instruments, items delivered, or replacement parts rejected OR
returned for any reason other than defective subject to up to fifty
percent restocking charge (schedule for restocking charge based on
dollar amount of items ordered...ie., <$1000.00 constitutes a 15%
restocking charge, orders from $1000.00 to $25,000.00 mandate a 33%
restocking charge, custom and 'new-in-the-box' orders and orders over
$25,000.00 subject to 50% restocking charge). In event order has
shipped you will be responsible for restocking charge and all shipping
charges incurred (outbound and return to GMI facility). Return must
occur within 14 days of receipt by buyer with accompanying
RMA affixed to original packaging. After 14 days
item(s) not returnable. Items sent back 'blind' without accompanying
RMA will be rejected and will be returned. Items subject to warranty
repair or Items sent back in substandard packaging or received damaged
will be rejected at GMI. GMI is not responsible for customer packaging
negligence or carrier inflicted damage on / for any returned item.
Customer will be billed for repair of item(s) damaged during return. Any
applicable sales taxes, tariffs, or fees are not included in this
pricing and shall be charged in addition to named prices if applicable.
‘Net’ payment terms commence the day the item(s) are delivered. A late
fee of $25.00 will be added if payment is not made by the due date. In
addition, unpaid or late invoices will be assessed a 1.5%
per month surcharge from date of invoice if not paid in full by
indicated terms. GMI complies with US Commerce and Trade restrictions
and export controls. Ultimate country of destination must be declared
at time of order along with intended use(s) of ordered instrumentation.
If you are a reseller, you as exporter , will be responsible for
ALL shipping arrangements . Failure to do so may result in
delays or cancellation of your order with no penalty to GMI. Any items
not purchased in accordance with this named order and in not purchasing,
accepting or receiving such items not in compliance with local, state,
company or purchasing entity, or national government guidelines, GMI
shall not be held responsible but shall be held harmless for any
occurrences which may occur due to the deletion of such aforementioned
items or due to lack of compliance with above named regulatory entities
by the laboratory or hospital or company or organization or entity doing
business with GMI. Please don’t hesitate to call GMI with any questions
pertaining to our stated terms of sale.
Thank you! again for allowing GMI to bring value to your
laboratory!
