Currently you can only see the programmed (expected) traces like gradient or wavelength profiles. Acquisition of the signal and aux traces is planned for a future release of the Mobile Control.
KNAUER devices are factory set to a dynamic IP address (DHCP). To ensure a permanent LAN connection between the chromatography software and the device set a fixed (static) IP address. A router is required to change LAN settings of all AZURA L devices and UVD 2.1S by Mobile Control.
Procedure in Mobile Control
1) Go to Settings and select device
2) Select Static or DHCP and
For fixed IP address set IP address, Subnet mask and Gateway
3) Press Apply
Watch the video tutorial. The first part shows changing LAN settings by Mobile Control, the second part by Firmware Wizard.
Alternatively, the Firmware Wizard can be used to set a fixed IP address by direct LAN connection to selected devices.
There is a wide range of routers available with similar specifications but varying quality. From experience and testing we advise to use routers only recommended by KNAUER to avoid communication problems of your chromatography software. The intuitive user interface Mobile Control communicates with a router via WIFI or a USB-LAN adapter (not for use with a single device router). The software controls KNAUER devices or systems either remotely or locally.
Recommended by KNAUER:
Single device router
A64811
8-Port router
A64809 / A64809INT
USB-LAN Adapter
A96181
For users who are using the mobile control app on a desktop PC or laptop, it is advisable to switch off the virtual keyboard to avoid having the virtual keyboard pop up every time they want to type something. The virtual keyboard is necessary to type with a tablet without real keyboard, but it is recommended to switch it off on a PC. Furthermore, with the virtual keyboard activated on a PC with a real keyboard, the user has to click on all buttons twice to get a reaction. The virtual keyboard can be switched off via System Settings > Preferences > Switch off ’’Show virtual keyboard’’. Please do not switch off the virtual keyboard, if you are using a tablet PC, as the Pop-up keyboard of your tablet will be switched off for all tablet applications.
The Mobile Control license is an excellent display solution for your KNAUER device or system.
The Mobile Control Chrom contains all functions and features of the Mobile Control, and furthermore offers the possibility to acquire and analyse chromatographic data.
Write an email to [email protected] and include at least the license code. It would be even better to provide contact data, customer number and invoice number as well for the request of a new delivery of the Mobile Control app. The replacement Mobile Control app is free of charge and can be ordered once.
KNAUER devices are factory set to a dynamic IP address (DHCP). To ensure a permanent LAN connection between the chromatography software and the device set a fixed (static) IP address. The Firmware Wizard can be used to change LAN settings. If supported by your PC a direct LAN connection with selected devices can be used. Otherwise use a switch/router. Please find a list of AZURA devices with corresponding firmware versions below. Changing LAN settings does not work when the firmware wizard is connected to devices. Please disconnect before using this feature.
Procedure in Firmware Wizard
1) Select Reset LAN Settings
2) Enter the serial number of the AZURA device
3) Select fixed IP address (use following IP address) or DHCP (obtain an IP address automatically)
For fixed IP address enter IP address, Subnet mask and Gateway.
4) Press Reset Communication Settings
Watch the video tutorial. The first part shows changing LAN settings by Mobile Control, the second part by Firmware Wizard (from 2:02 min).
Changing LAN settings with Firmware Wizard is supported for following devices/firmware versions.
Alternatively, Mobile Control can be used to change LAN settings.
The signal of the router is the limiting factor.
You can order a tablet lock with stand from KNAUER. This article consists of a stand for the tablet and a secure cord.
Yes, it is possible to create, store, load and start the programs which include information for all devices. It is not yet possible to receive chromatograms.
Yes, the Demo version must be uninstalled first.
Yes, every license is connected to one hardware device (tablet) via the MAC address of the hardware device. On the other hand, several HPLC systems can be operated via one tablet with different users at different times.
On some tablets the activation code is not accepted if the WLAN of your tablet is switched off. Switch on the WLAN and enter the activation code again. If the activation code is still not accepted, please contact the customer support at [email protected].
Lines and buttons shifted into each other can be a problem of your Android tablet settings. There are two settings that should be checked: 1) Settings > Display > Font size > should be set to ’’normal’’ 2) Settings > Accessibility > Large text > should be deactivated.
*) Current versions of Mobile Control only support Windows tablets.
You can send any device code generated by your tablet to KNAUER. The activation code you get will be valid for all of them, even if your tablet generated another device code during the licensing process.
In case of questions please write to [email protected].
The firmware is the internal software of a device. Occasionally new firmware versions are released. The Firmware Wizard can be used to upload firmware on AZURA devices. Please note that the firmware is not included in the Firmware wizard.
Contact KNAUER Customer Support for a firmware update.
Procedure
Open Firmware Wizard
1) Browse and select a device
2) Connect to selected device
3) Choose the firmware package
4) Start firmware upload
click on image to enlarge
Firmware upload is supported for the following AZURA devices
RID 2.1L
ASM 2.1L
DAD 6.1L
DAD 2.1L
MWD 2.1L
UVD 2.1L
UVD 2.1S
P 6.1L
P 2.1L
P 2.1S/P 4.1S
CT 2.1
Watch the video tutorial: Uploading Firmware.
It is the pop-up keyboard necessary to type on tablets without a real keyboard.
Under Settings > Preferences you will find the option ’’Show virtual keyboard’’. This option only exists on the Windows version of the Mobile Control app*. For tablets without a physical keyboard: Please do not switch off the virtual keyboard. Switching it off leads to a deactivation of the pop-up keyboard for your tablet in general, not just for the mobile control. For PCs and laptops with a real keyboard: It is advisable to switch off the virtual keyboard. The virtual keyboard is not necessary for typing, if a real keyboard is present. Furthermore, on PCs with real keyboard activation of the virtual keyboard leads to having to click on all buttons twice to get a reaction.
*) Current Mobile Control versions don’t support Android tablets anymore, but Windows tablets exclusively.
It is the pop-up keyboard necessary to type on tablets without a real keyboard.
Under Settings > Preferences you will find the option ’’Show virtual keyboard’’. This option only exists on the Windows version of the Mobile Control app*. For tablets without a physical keyboard: Please do not switch off the virtual keyboard. Switching it off leads to a deactivation of the pop-up keyboard for your tablet in general, not just for the mobile control. For PCs and laptops with a real keyboard: It is advisable to switch off the virtual keyboard. The virtual keyboard is not necessary for typing, if a real keyboard is present. Furthermore, on PCs with real keyboard activation of the virtual keyboard leads to having to click on all buttons twice to get a reaction.
*) Current Mobile Control versions don’t support Android tablets anymore, but Windows tablets exclusively.