Service Agreements Offered
(PM) Preventive Maintenance Visit
This service product is at the core of all our offerings.
Provides health assessment and a 'tune up', including cleaning, lubrication, and adjustments.
PM visits like preventative medicine is always cheaper than the 'cure'.
| Service Agreement
|| Bronze Prevention
| Silver Assurance
| Gold Safety
| Bronze Premium
Preventative Maintenance Visit
('tune up', including cleaning, lubrication, and adjustments)
|1PM OR 1 Service Visit|
|Service Visit||1PM OR 1 Service Visit||1||2|
|Parts and Labor||
|Discounted Labor||(As needed)|
"Custom On-Site" Support Plan
This is tailored to your specific requirements and can contain any options you prefer. Allow us to build a plan that best suits your needs.
"Mail-in" Support Plan
Receives priority "mail-in" service, priority technical telephone support, troubleshooting assistance, parts and labor included (minus consumables to test equipment).
* R.I.S.E. option is available (loaner)
Time & Material Service & Repair
GMI Repair Shop or On-Site
Travel, assessment, repair at prevailing rates
*Available only on instrumentation provided by / sold by GMI and still under un-expired GMI warranty.
Extended warranties can extend a current existing GMI warranty to 1 year.
Compliance Products (IQ, OQ, and , PV)
Instrument Qualification, Operation Qualification, & Performance Validation Service Products are available for many models of HP / Agilent HPLC, GC, LCMS, GCMS, Beckman Spectrophotometers, Ultracentrifuges, LS 6500 Scintillation