The service and support received is outstanding. When you call for questions or suggestions you talk to a person who forwards you to the expert in the area. If GMI carries or can carry an instrument I am interested in I will do whatever I can to purchase the item from them.
Jason went above and beyond to get our product invoiced on our 2017 budget and even delivered the product in person. Excellent customer service especially considering we weren’t purchasing a hugely expensive product.”
The staff is friendly and courteous. We continue to get good technical support from Prakash Hedge when we have an issue with our older systems.
Amazing customer service from start to finish. They responded to my emails very promptly and even had a service tech come out to our lab within a day. We would definitely do business with them again!
GMI and its very capable staff have assisted Colgate University with a number of repair parts and some equipment repairs. They are always professional, expedient and reasonable.
I found a much needed product on your site. Our regular distributer had the product backordered and you had a fantastic price! Thanks for the service!
Excellent customer service all around with helping choose the right equipment, delivery, and installation. I could not have asked for a better experience!
GMI is my first stop for all laboratory equipment when I need the order to be right and delivered fast. Their customer care is unmatched in the industry.
As a small business owner that depends on specific laboratory equipment to operate, GMI delivered on every front.
A+ supplier. Very helpful and materials received new and ready for use right out of the box.
Great experience purchasing equipment from GMI in the past and will certainly be going with them for potential future purchases! Quick responses, understood my needs and great prices!
Great products and helpful staff. Also full technical support and back up provided. I have no hesitation recommending GMI.
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